Stanley Black & Decker

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Service Technician

at Stanley Black & Decker

Posted: 12/27/2019
Job Reference #: 838354

Job Description

Service Technician



No. of Positions

Job Description
There’s never been a more exciting time to join our team.  We are in an accelerated growth phase in a rapidly expanding industry and are seeking a motivated, self-driven individual looking for a long-term position as a SERVICE TECHNICIAN for our Security Business.   

Why Choose STANLEY?
What We Offer:
  • Industry market competitive salary with $1000 SIGN-ON BONUS for qualified candidates
  • PAID TRAVEL TIME after 1st 30 minutes per day
  • PAID TIME OFF, holidays and personal days
  • Company provided HAND TOOLS
  • Well-maintained, newer model COMPANY VEHICLE with company-paid gas card
  • Comprehensive BENEFITS package effective within 30 DAYS OR LESS from date of hire; medical, dental, vision, 401(k), FSA/HSA, parental leave, tuition assistance, employee discounts and more
  • Retirement Plan/401(k) - 50% company MATCH up to 7% employee contribution
Do you have the following qualifications?  If so, this is the job for you!
  • High school diploma or GED
  • 1+ plus years’ experience installing and/or servicing intrusion, fire alarm, access control, and CCTV security systems with basic understanding of electronics, wiring, local and national codes, IP Video and IT experience
  • Valid state driver’s license without restrictions
  • Vocational/technical degree in electrical, security, or computer systems
  • Bosch, DMP, Edwards/EST, Honeywell, Radionics, Simplex and/or GE/Mirtone system, Genetec and Software House (C-Cure) knowledge
  • IT/Networking Certification
  • ESA Certified Alarm Technician
  • Performs scheduled and/or routine preventive maintenance on a variety of equipment/systems under contract agreement by inspecting, adjusting, cleaning, and calibrating systems and checking out equipment to ensure it's in satisfactory working order
  • Completes maintenance within assigned Labor Load PM hours in a manner that reduces emergency calls and results in achieving the goal of zero call backs
  • Assists with the start-up of new equipment or system installation and adjusts as needed to ensure the system is operational
  • May plan schedules and/or lay out basic electrical equipment installation
  • Perform work assignments in a safe manner and within specified cost limits. 
  • Promote, build, and maintain good customer relations and assists with contract retention.  Seek opportunities for change orders
  • Maintain company property and documentation in accordance with established policies; handle proprietary information in the prescribed manner; adhere to and support Stanley Convergent Security Solutions, Inc. policies and procedures including all safety requirements
  • Maintain knowledge of industry changes and new developments in products and technology
  • Attend and complete training programs as requested
  • Present a professional appearance and maintain a clean, orderly and professional vehicle image
  • Availability for a rotating emergency call schedule

Requisition Number



EEO Statement
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

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Customer Experience (Marketing, Sales, Service)