Sendik's Food Market

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Home/Floral Associate-Days & Evenings/Weekends

at Sendik's Food Market

Posted: 11/19/2019
Job Status: Part Time
Job Reference #: 9893
Categories: Retail
Keywords: stocking

Job Description

Job Summary
The Home Associate will be responsible for modeling and promoting Sendik’s culture by consistently providing “best in class” service to our guests. The main responsibility as a Home Associate will be to build rapport with customers, while maintaining the Home Department. In addition, the Home Associate will assist with limited floral prep work as well.


 

Attributes of a Sendik’s Associate

  • Customer-Minded; serve customers with a positive and sincere attitude, utilize the 10/4 rule and always thank customers for their business

  • Personnel-Minded; motivated to work within a team and to learn, grow, and share knowledge with others

  • Product-Minded; inspired to learn about our products, standards and upholding the quality of the products to best serve our customers

  • Detail-Minded; work efficiently, focused and maintain attention to detail

  • Consistent-Minded; understand the importance of accountability and integrity to the team, customers and the company

  • Open Minded; embrace, understand and be open to change, as well as, initiate and implement change to make an impact at Sendik’s

 

Duties/Responsibilities

  • Serve customers in the Home Department while modeling Sendik’s culture and providing “best in class” customer service, which includes, greeting, engaging, delighting and thanking every guest for their business

  • Engaging with customers in order to create a warm and welcoming environment

  • Provide consistent, timely and friendly customer service when answering questions and making suggestions

  • Accurately and efficiently document customer orders

  • Maintain the Home Department, including, but not limited to, prepping, watering, stocking flower and plants and assisting with merchandising and stocking of gifts

  • Assist Floral Designer with design work as needed

  • Assist with the training and mentoring of new associates in the Home Department

  • Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures

  • Assist with all other Home Department duties as needed

 

Qualifications

  • Must be a minimum of 16 years of age due to required operation of Home equipment

  • Eagerness to interact with customers

  • Strong sense of team – ability to anticipate the needs of the team

  • Ability to work at a fast paced and efficient manner

  • Ability to take initiative and make decisions independently regarding department needs and priorities, under general supervision

  • Excellent time management, prioritization and organization skills

  • Ability to stand, walk, lift, bend, push/pull for extended periods of time

  • Ability to lift up to 50 pounds