Sears Holding Corp

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Service Technician, HVAC Repair

at Sears Holding Corp

Posted: 5/24/2020
Job Reference #: 1862494
Keywords: technician

Job Description

Job Title
Service Technician, HVAC Repair

Business
Transformco Home Services - In Home

Job Description
A sign on bonus may apply to qualified candidates!

SERVICE TECHNICIAN * REPAIR TECHNICIAN * HVAC REPAIR

Transform Home Services LLC is a leading provider of Home Improvement, Protection and Repair services nationwide.  We serve over 10 million customers annually with services including Appliance Repair, Home Warranties and Home Improvement solutions such as Kitchens, Windows, Doors, Flooring, HVAC and more.  We partner with most of the leading Home Services related retail brands including Sears to help customers improve their homes and the appliances within.

As an HVAC Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills.

For the HVAC Technician, we provide the following:

• Service van
• Specialized tools
• Uniforms
• Laptop computer
• Smartphone
• Home dispatched (most locations)
• Industry training
• Various incentive plans
• Career opportunities
 

Requisition ID
987258BR

Employment Category
Regular, Full-time

Travel Requirements
On Occasion (Less than 5%)

Preferred Minimum Education
High School / GED

Responsibilities/Skills/Experience Requirements
HVAC Technicians have opportunities to repair Air Conditioners and AC Systems, Dehumidifiers, Heat Pumps, Furnaces, HVAC, Oil/Boilers, Refrigerators, Freezers (sealed and non-sealed systems) and a variety of other home appliances in the customers’ homes.

Requirements of the HVAC Technician role include:

 Providing timely and quality repairs of customers’ products
• Maintaining high-quality customer service and care
• Promoting and selling additional products and services
• Meeting key performance metrics and/or productivity goals
• Providing knowledgeable and courteous repair service
• Looking for ways to improve business performance and enhance the customer experience
• Communicating benefits of the Value Added Services Process to the customer
• Maintaining truck stock inventory within the prescribed company guidelines and standards
• Following the truck maintenance schedule and keeping a clean, organized truck
 

HVAC Repair requirements include:

  • CFC/EPA Certification is required to have or be willing to obtain (applicants holding a master-level trade/occupational license(s), ie HVAC/Mechanical, Electrical, General Contractor, Plumbing may be used to qualify or given hiring preference and additional compensation based on business needs)
• High school diploma or general education degree (GED)
• At least 1 – 2 years of HVAC or Refrigeration repair experience, preferred
• Ability to use a computer for parts inquiries and ordering
• Working mechanical knowledge, including the use of tools and test equipment
• Ability to perform accurate repair of customer product
• Ability to follow directions and specific process steps to ensure quality workmanship
• Flexibility to work variable and flexible hours, including overtime
• Must complete all technician training elements within required timeframes
• Must possess and maintain a valid state driver’s license for the state in which you are applying
• Must be at least 18 years of age
• Ability to occasionally lift up to 100 lbs. 
At Sears, we provide competitive pay and ongoing training in a collaborative, supportive, and team-oriented setting. In the Service Technician role, you will enjoy working independently as a representative of a leading retailer and in-home service provider.

 

Job Function
Repair/Installation

Job Code (SHC)
HS2063: Service Technician HV, In-Home

Payroll Location
08220: IH-Milwaukee WI

Years Experience
1 - 2 Years Experience

Country
United States

Location Postal Code
53151

Location City
NEW BERLIN

Location State
WI

Sears Req Type
Hourly

Location Address 1
16265 W LINCOLN AVE

Work-In City
Cedar Rapids

Work-In State
IA

Work-In Postal Code
52403

Posting Tags
#HomeServices

Company Brand
Sears Home Services