Lutheran Social Services of Illinois

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HUD Service Coordinator - Housing

at Lutheran Social Services of Illinois

Posted: 2/2/2020
Job Status: Part Time
Job Reference #: ae5702e0-478a-4276-8429-236075cdb1e3

Job Description

Lutheran Social Services of WI and Upper MI is currently seeking a part-time, 30 hr/wk (flexible work schedule), HUD Service Coordinator to join our growing team.

The service coordination program is designed to promote and support self sufficiency and independence of those individuals residing in properties, facilitating a variety of support services within the residential communities throughout Wisconsin and Upper Michigan since 1989. This is especially important for assuring elderly residents and non-elderly residents with disabilities are linked to the specific supportive services needed to continue living independently.

If you're ready to advocate for residents, connect them with resources in the community, and help them build strong relationships. We want you!

Under the direction of the Program Supervisor, the Service Coordinator HUD provides information and referrals to community connections to tenants following guidelines, as defined in the HUD Housing Handbook Section 202, who need supportive community services to maintain self-sufficiency.

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
• Provide general informal case management, including intake, and referral services to all tenants needing such assistance when from case management is not available.
• Assessment of health, psychological and social needs. Development of an individually tailored case plan for services and periodic reassessment of the tenant’s situation.
• Establishes linkages with all agencies and service providers in the community: shops around to determine/develop the best “deals” in service pricing to assure individualized, flexible and creative services for the involved tenant(s).
• Sets up a directory of providers for use by both project staff and tenants.
• Refers and links the tenants of the project to service providers in the general community; these are for example, case management, personal assistance, homemaker, meals on wheels, transportation, counseling, occasional visiting nurse, preventative health screening/wellness and legal advocacy.
• Educates tenants on service availability, application procedures, client rights, etc. providing advocacy as appropriate.
• May develop case plans in coordination with assessment services in community.
• Monitors the ongoing provision of services from community agencies and keeps the case management and provider agency current with the progress of the individual.
• May set up volunteer support programs with service organization in the community.
• Helps other tenants build informal support networks with other residents, family and friends.
• May provide training to project tenants in the obligation of tenancy or coordinate such training.
• May educate other staff on the management team on issues relating to aging in place and service coordination, to help them better work with and assist the tenants.
• Presents workshops or informative sessions to tenants on subject of tenant interest.
• Demonstrate the ability to work with tenants, the agency and the community in a positive manner as well as the ability to work independently.
• Performs other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or equivalent required with at least 3 years’ of related experience, to include experience working with the older adult population or a bachelor’s degree in a human services related field; gerontology or psychology preferred. Working knowledge of supportive services and other resources for older adults and/or persons with disabilities is preferred.


  • Medical/Dental/Vision Insurance
  • Flex Spending for Dependent & Health Care
  • Mileage reimbursement
  • Paid Time Off
  • 10 Paid Holidays
  • Ability to Contribute to 403B
  • Employee Assistance Program
  • Service Awards and Recognition

Must have a valid driver’s license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.

TRAVEL: Day to day travel is required.

LSS is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law.