Horizon Home Care & Hospice

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Information Technology Support Specialist (Full-Time)

at Horizon Home Care & Hospice

Posted: 9/15/2020
Job Status: Full Time
Job Reference #: 1500494193596fb971e44b14123

Job Description

To some people, home is a place. To others, it's a feeling. To us, it's whatever our patients need it to be, wherever they are.Horizon is a home care and hospice provider built on a foundation of care that celebrates the human spirit and the desire for security, comfort and compassion. We make a loving difference in the lives of our patients and families in offering our wide breadth of services. Our expertise is second to none, allowing us to give our patients the best care available.

Horizon Home Care & Hospiceis seeking an IT Specialist (Service Delivery / System Support Technician) to join our growing IT family.

  • The IT Specialist is the face and voice of IT, providing exceptional customer service, communication, via phone, ticketing system and walk-up (face-to-face) for day-to-day support and requests.
  • This resource must be experienced and work exceptionally within a team(s) and individually, holding themselves accountable to delivering fast, reliable outcomes and value.
  • The IT Specialist will additionally be responsible for planning, documentation, project execution tasks and other assigned work; including system administration for platforms within Horizons technology portfolio.
  • Function as an escalation point for internal customers and team members. Also act as a liaison with trusted partners to design and facilitatesolutions. Assists with technical design, system administration and process improvement, including maintaining and updating Agency technologies and documentation.
  • Understands regulations, ensues the security and privacy of information, works to implement standards and functions with integrity as part of fast-paced team.

Horizon Home Care and Hospice, Inc. is an equal opportunity and affirmative action employer that does not discriminate in employment and ensures equal employment opportunity for all persons regardless of their race, color, religion, sex, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran. To achieve our goal of equal opportunity, we maintain an affirmative action program through which we take good faith efforts to recruit, hire and advance in employment qualified minorities, women, persons with disabilities, Vietnam era veterans, and other protected veterans.

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*Minimum requirements for this role include a high school diploma or equivalent, plus completion of a minimum of 1 year of vocational/technical school and 2 years of related help desk experience. *Some local travel occasionally required so must have valid driver's license, reliable vehicle, and auto insurance.
Monday -Friday, 8:00 am - 5 :00 pm, paid on-call schedule (rotating evenings and weekends)
Hourly/ Non-Exempt
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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!