Video: Wisconsin's Customer Service Industry

Thelma Jones describes the responsibilities and expectations of a cashier in the retail industry, how important customer service is, and why she just loves her job.

First Bank Financial Centre, celebrating its 150 year anniversary this year, is a small community bank here in Wisconsin offering wonderful opportunities for people who are customer and community focused. Find out more about what makes First Bank Financial Centre such a success! MEMBER FDIC, EQUAL OPPORTUNITY EMPLOYER.

The Doubletree Hotel is a friendly, accommodating stay for travelers and we look for people that can uphold our ideal of hospitality and the desire to make someone's day special.

Are you an outgoing, energetic person that cares about putting the customer first? The technician position at One Hour Heating & Air Conditioning needs people like you. Find out more about this great opportunity.

Stephen Shepard, Director of Member Services for the Institute of Management Accountants, talks about the increasing job prospects of accountants, the substantial starting salary, and other reasons that becoming a CMA is a great career decision.

Do you like handling clients? Are you good at reading people? Tammy Lawrence, a commercial collections supervisor, talks about why these skills can help you succeed in the collections industry and why she thinks it's a great career opportunity.

Ever wondered what exactly a collector does? Watch Warren Mittelstadt tell his story as a collector: what he does, what skills you need to have, and what he enjoys about it.

If you plan to negotiate your salary or discuss it with a potential employer, it is important to know ahead of time what your value is in the marketplace. Find how to get this information and share it with an employer in the right way.

It's important to know your value in the marketplace and then be able to obtain that in your pay. Wendy Terwelp talks about ways to obtain the salary that you deserve and the best way to go about that.

Speedway Store Manager's discuss the importance of customer service, why their job is so cool, and their pride in making the customer happy.

The Hampton Inn and Suites in downtown Milwaukee is a destination hotel right in the heart of the city. It's busy, dedicated staff works hard to make guests comfortable and satisfied in their stay.