Job: Manager Business Services, Aurora Cardiavascular Services - Job #: 63359BR

Imagine Yourself Here:

A place to be your best! At Aurora Health Care we believe that each of us can use our knowledge, experience and creativity to find better ways of providing patient centered care. We're a non-profit organization with a clear vision. Our strength stems from teamwork and collaboration among a talented and diverse group of professionals. At hospitals, clinics, pharmacies, offices and home care agencies throughout eastern Wisconsin, we're finding better ways.

Better choice. Better career. Better life.

Job Title

Manager Business Services, Aurora Cardiavascular Services

Building Code

SL-Aurora St. Luke's Medical Center

Address

2900 W Oklahoma Ave

City

Milwaukee

# Hours Per Pay Period (Bi-weekly)

80

Schedule

Monday-Friday

Req # (optional)

63359BR

Explore a Career In

Business Office

Job Description

Imagine yourself working with this team… The Manager Clinic Operations manages the overall operations of the business office, customer service and practice management functions ensuring effective and efficient operations. Responsible for developing, maintaining and implementing policies and procedures, budget, and staffing for areas of responsibility (including: billing / patient accounts, customer service, medical records / coding and clerical services). Imagine yourself… Managing business office activities which include: patient scheduling / registration, insurance collection, patient accounts, reception, data entry, and medical records ensuring a high level of productivity. Planing, organizing and implementing system changes and improvements related to areas of responsibility.
Communicating with patients, physicians, government agencies, insurance companies, and staff for the purpose of patient registration, scheduling, insurance verification, insurance billing and complex problem solving.
Ensuring accurate compilation of patient registration information, including data related to patient demographics, third party insurance information and referral data.
Ensuring timely claims submission and coordinating efforts with the centralized business office, billing inquires, payment plans on outstanding accounts, and maintaining awareness on internal / external environmental changes affecting the billing process.
Developing and implementing methods to ensure that established accounts receivable goals and objectives are achieved.
Monitoring all medical records area functions such as: quantitative and qualitative analysis of medical records, coding, release of confidential medical information, transcription, and submission of data to the business office for billing and/or reimbursement purposes.
Developing, implementing, and updating policies and procedures to ensure effective and efficient workflow of areas of responsibility.

General Qualifications

Knowledge of accounting, business administration, or other related field equivalent to that which would be acquired by completing a regionally accredited bachelor's degree program.
Knowledge, skills and abilities required to perform this job are typically acquired through a minimum of five to seven years of progressively responsible experience in a business office for a large or multi-site physician practice that includes experiences in patient accounts, physician billing, medical records, automated patient registration, customer service, third party insurance and practice management. Additionally, a minimum of two to five years leadership experience including management of staff, budgets and multiple human resources functions at the supervisor or manager level.
Intermediate computer skills with computerized physician billing and scheduling systems, Microsoft office products, and electronic mail.
Ability to multi-task accurately and efficiently within a large physician based health care facility with numerous specialties.
Demonstrated leadership, organization, and human relations skills.
* Excellent written and oral communication skills. Ability to effectively communicate with a variety of patients, visitors, staff and leadership.
* Exceptional customer service and problem resolution skills.


This position is open due to a military leave:

No

Discover the Benefits:

Imagine a workplace where you are valued for Finding Better Ways and are offered flexibility, mobility and growth through a wide range of career options. With Aurora you'll find a diverse and comprehensive blend of benefits designed to make your life better both inside and outside of the workplace.