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Jobing Description
Great job! Great atmosphere! Great pay! Great benefits!
DO YOU LIKE TO HELP OTHERS? DO YOU WANT TO MAKE A DIFFERENCE? If you answered yes to these two questions, then we encourage you to consider joining the CapTel Team in Milwaukee! CapTel Inc., has recently opened a new call center in downtown Milwaukee! We are seeking individuals to caption telephone calls for the deaf and hard-of-hearing community using VOICE RECOGNITION TECHNOLOGY! We are currently hiring full-time and part-time Captioning Assistants for day and evening shifts. We are open 7 days a week, from 5:30 AM - 12:30 AM and all employees are required to work at least one shift on the weekend. Part-time is 15-31 hours per week and full-time is 32-40 hours per week, with a regular, weekly schedule. CapTel offers a casual working environment, flexible scheduling, paid training, and opportunities for growth and advancement! We also offer paid 2-week training with starting wage of $9.50/hr immediately thereafter, with an additional shift premium of $0.50/hr on the weekend. Full-time employees are eligible for benefits that include: medical and dental insurance, vision discount, 401(k) retirement savings and paid time off! The Captioning Assistant (CA) is primarily responsible for providing quick and accurate captions for telephone conversations of Captioned Telephone clients using voice recognition technology. The essential duties and Responsibilities are to multi-task: listen carefully, repeat what was heard accurately, proof-read developing captions and type proper corrections and other words as necessary - all simultaneously! Other responsibilities include (but are not limited to): Maintain the CapTel Call Center’s quality standards for accuracy and speed. Monitor technical issues on calls and report to appropriate staff. Attend job-appropriate meetings and training sessions. Sign and abide by the CapTel Call Centers Oath of Confidentiality, even after employment is terminated Skills / Requirements
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All applicants must be at least 18 years of age and have successfully earned a High School Diploma or equivalent. Excellent reading aloud skills Strong voice quality with ability to speak quickly with clear enunciation Excellent spelling and vocabulary Very good typing skills (at least 35 words per minute with a low error rate) Strong memory-recall ability Ability to handle multiple tasks while focusing on a high amount of attention to detail Calm and relaxed demeanor Comfortable and familiar with computers and new technology TO FIND OUT MORE INFORMATION ON THE POSITION AND TO SUBMIT AN APPLICATION, PLEASE GO TO OUR WEBSITE @ www.captionedtelephone.com. Important Notes
CapTel, Inc.
Attn: Recruiter Federal Plaza 310 W. Wisconsin Ave. Suite 1200 West Milwuakee, WI 53203 CapTel, Inc. Preview
Since 1978, Ultratec has been listening to people who use TTYs to design better, faster, and less expensive ways of connecting people with people...
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